Refund and Cancellation Policy

Thank you for choosing ALA. We want to make sure that you have a good learning experience online. Here is our refund policy. When you buy a course on ALA you agree to our Privacy Policy, Terms of Use and the conditions covered below.

Cancellation & Refunds: Online Video Class

We understand after purchased you might change your mind. We know that some courses might not meet what you need. That is why we offer you refund within 48 hours after purchased. If the cancellation requested by the customer within 12 hours, 90% of course fee will be refunded. If the cancellation is done within 12 to 48 hours, 50% of the course fee will be deducted and balance will be refunded to your account. If the cancellation is done by the customer after 48 hours of course activation no refund will be made.

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